What if my Steam Guard is active but the site says it's not?

Your Steam Guard Mobile Authenticator is most likely already enabled and active. However, if it isn't, we have a helpful guide to assist you in activating it: "How do I activate Steam Guard Mobile Authenticator?"

To ensure a seamless experience on our platform, it is crucial to have the Steam Guard Mobile Authenticator enabled for a minimum of 15 days. If it hasn't been active for at least 15 days, your Steam trades will be automatically placed on hold. To remove this restriction, simply ensure that at least 15 days have passed since you first activated the Steam Guard Mobile Authenticator. You can check the activation date by following this link.

Updated on: 20/08/2025