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Articles on:Common Questions
Quick answers to the most frequently asked questions by Swap.gg users.

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  • I've selected multiple items but don't see them all?
    If you have chosen multiple items for trading, it's probable that they are located on different bots within Swap.gg. In such instances, you will always receive a "main" trade offer containing one or more items from one of the bots. When you request a trade, you will notice multiple trades being processed in the pop-up screen. After the initial trade offer is accepted, our other bots will send you trades for the remaining items you have selected. If any of the items you chose are currently tradeFew readers
  • I didn't get the items I was supposed to receive, what now?
    Don't worry! It's likely that you've made trades involving trade locked items. To check your reserved items and their respective unlock dates, simply navigate to the user inventory on Swap.gg and click on the GG icon. Once the trade lock expires for each item, you'll need to manually withdraw them. If you're certain that you didn't trade for any trade locked items, it's possible that the items you initially selectedFew readers
  • Do I get my money instant with instant sell?
    Instant sell payouts are sent 7 days after the item transfer has completed.Few readers
  • Where's my swap.gg backpack located?
    During an exchange, items you receive are first delivered to your Swap.gg Backpack, not directly to Steam. You must withdraw them manually. Follow these steps: Navigate to the Exchange page on Swap.gg. Locate the “Your offer” section. Directly below this box, look for a small green “GG” icon. Click the GG icon to open your Swap.gg Backpack. If your received items are there, simply select them and click Withdraw to send them to your Steam invFew readers

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